The guided onboarding includes a set of onboarding workshops as well as ongoing support over chat and email for the duration of the onboarding.
The onboarding ends once all workshops are completed or after a set period of time (2-4 months depending on the package).
For more details about our most common onboardings, you can click here:
Sales + Marketing Hub
You have the option to add our implementation service on top of the guided onboarding should you want more hands-on help with setting things up. This add-on can also be used for ongoing help with your HubSpot portal.
You can also add additional workshops or training sessions should you need additional sessions on top of what's included out of the box.